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Timeout Install error on metaPost 1.3.6

Last Post 11/17/2009 7:52 AM by Joseph Craig. 10 Replies.

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Otto

Nuker
Posts:17

10/31/2009 4:24 PM

I tried to install metaPost Community Edition 1.3.6 into DNN 5.0.4 My DNN site is hosted on GoDaddy

I got a timeout error on the installation.

I reinstalled, got a warning this the module was already installed, and was asked if I wanted to repair the previous installation. I replied yes, and metaPost installed correctly.

However, I could not connect to the module from Windows Live Writer.

I uninstalled metaPost, and got uninstall errors.

I then tried to repeat the install process and got the same set of errors.

An error log is attached.

I've had similar installation errors on other modules, but others install fine. Any idea what is causing the problem, and how to fix it?

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Otto

Nuker
Posts:17

10/31/2009 4:33 PM

I wonder if my database is now messed up.

When I go to page host/extensions, I get this error.

Server Error in '/' Application.

Object reference not set to an instance of an object.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error:


The source code that generated this unhandled exception can only be
shown when compiled in debug mode. To enable this, please follow one of
the below steps, then request the URL:

1. Add a "Debug=true" directive at the top of the file that generated the error. Example:

   <%@ Page Language="C#" Debug="true" %>

or:

2) Add the following section to the configuration file of your application:


    
        
    



Note that this second technique will cause all files within a given
application to be compiled in debug mode. The first technique will
cause only that particular file to be compiled in debug mode.

Important:
Running applications in debug mode does incur a memory/performance
overhead. You should make sure that an application has debugging
disabled before deploying into production scenario.

Stack Trace:

[NullReferenceException: Object reference not set to an instance of an object.]
   DotNetNuke.Services.Installer.Packages.PackageController.CanDeletePackage(PackageInfo package, PortalSettings portalSettings) +162
   DotNetNuke.Modules.Admin.Extensions.Extensions.grdPackages_ItemDataBound(Object sender, DataGridItemEventArgs e) +269
   System.Web.UI.WebControls.DataGrid.OnItemDataBound(DataGridItemEventArgs e) +8639194
   System.Web.UI.WebControls.DataGrid.CreateItem(Int32 itemIndex, Int32 dataSourceIndex, ListItemType itemType, Boolean dataBind, Object dataItem, DataGridColumn[] columns, TableRowCollection rows, PagedDataSource pagedDataSource) +146
   System.Web.UI.WebControls.DataGrid.CreateControlHierarchy(Boolean useDataSource) +572
   System.Web.UI.WebControls.BaseDataList.OnDataBinding(EventArgs e) +54
   System.Web.UI.WebControls.BaseDataList.DataBind() +55
   DotNetNuke.Modules.Admin.Extensions.Extensions.BindGrid() +954
   DotNetNuke.Modules.Admin.Extensions.Extensions.OnLoad(EventArgs e) +683
   System.Web.UI.Control.LoadRecursive() +50
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +627

[PageLoadException: Object reference not set to an instance of an object.]
   DotNetNuke.Services.Exceptions.Exceptions.ProcessPageLoadException(Exception exc, String URL) +277
   DotNetNuke.Framework.PageBase.OnError(EventArgs e) +395
   System.Web.UI.Page.HandleError(Exception e) +84
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +6776
   System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +242
   System.Web.UI.Page.ProcessRequest() +80
   System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context) +21
   System.Web.UI.Page.ProcessRequest(HttpContext context) +49
   ASP.default_aspx.ProcessRequest(HttpContext context) +4
   System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +181
   System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +75

Version Information: Microsoft .NET Framework Version:2.0.50727.3603; ASP.NET Version:2.0.50727.3601

Otto

Nuker
Posts:17

10/31/2009 8:53 PM
Previously, I incorrectly stated my DNN version. The correct version 5.01.04

Joseph Craig
DNN MVP
Posts:11667

11/01/2009 7:04 AM
Is this a new installation of DotNetNuke, or have you been using it for a while?

Joe Craig, Patapsco Research Group Complete DNN Support

Otto

Nuker
Posts:17

11/01/2009 12:15 PM
The site has been installed about six week. (http://DrMeletis.com) I had a similar problem with installing DNNArticle. Lei provided outstanding support, logged into my site, and had to manually install the package. From what I've read in other forums, the timeout problem seems to occur on packages that have longer install scripts. I upgraded the site to the latest version of DNN 5.1.4, hoping this would solve the timout problem, but it made no difference. Is there a video or article on your site on how to manually install a package?

Joseph Craig
DNN MVP
Posts:11667

11/01/2009 3:57 PM
There are settings in web.config to increase the timeout period. Ask if you need help looking. But, first google "DotNetNuke timeout" ...

Joe Craig, Patapsco Research Group Complete DNN Support

Otto

Nuker
Posts:17

11/01/2009 4:30 PM
The timeout settings in the web.config file relate to length of a session. This error seems to relate to timeout errors on SQL. I googled the subject again- most threads relate to the 20 minute timeout of a session. There was one post with a similar problem but they suggested code changes to DNN core, then recompile - that's beyond my abilities - also they referred to DNN 4.8.2 In comparison to those sites, mine is MUCH smaller, so I don't understand why I'm having the problems. I've submitted a bug report to itcrossing for their metaPost module - maybe they'll have a solution for me.

Otto

Nuker
Posts:17

11/02/2009 1:26 AM
You were correct. The key was changing the web.config file to add an executionTimeout. Without this variable set, the default is 120 (2 minutes). In the I added executionTimeout="3600" Now it looks like: <httpRuntime executionTimeout="3600" useFullyQualifiedRedirectUrl="true" maxRequestLength="8192" requestLengthDiskThreshold="8192" /> Elsewhere, I also read suggestions to increase the length from 8192 to much higher numbers. Otherwise, the installer can hit limits on the size of the install package.

Lee Sykes
DNN Creative Staff

Nuke Master VI
Posts:4945

11/04/2009 9:30 AM
You can also FTP a module installation zip file which gets around any timeout problems for really large installation zip files, have a look here: How to install a Module in DotNetNuke 5

Lee Sykes Site Administrator Subscribe to the website : DotNetNuke Video Tutorials : The Skinning Toolkit : DotNetNuke Podcasts Twitter: www.twitter.com/DNNCreative

James

Nuke Newbie
Posts:1

11/17/2009 5:17 AM
Hi all, I'm trying to install the latest version of DNN (5.1.4) on a SQL server having Latin1_Bin collation as its default. I'm getting all kind of script errors and am starting to think that the collation has something to do with it. Error Nuker

Joseph Craig
DNN MVP
Posts:11667

11/17/2009 7:52 AM
You might get a more helpful answer to this one on the DotNetNuke forums.

Joe Craig, Patapsco Research Group Complete DNN Support

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