Thank you in advance for helping me.

I have a website with several pages that use standard asp:Gridview controls to display data from a SQL Server database. Some of these pages also use a standard asp:Chart to chart the data. All looks okay when I view the page(s). However, when I use the Print icon within the container to print it, the chart prints okay but the styling and formatting for the grid is simply removed and columns and headings are running together.

I am on DNN 5.6.1. This was all working okay before I had my provider upgrade my site to DNN 6.0.0 and then rollback to DNN 5.6.1. I had them roll it back because of the bug in 6.0 that removes the Print icon from containers. Is there something in web.config, or the CSS sheet somewhere that I need to check?

Thank you.

Elgin

If they did a simple rollback, you should have the exact same site that you started with. I would look to CSS files first. Look at the skin.css and portal.css files first. Hopefully you can compare what is there now with copies from a backup.

Problem solved! The "default.aspx" page located in the httpdocs folder of my website somehow did not have the proper tags to link to my CSS sheets as follows:

" link type="text/css" href="_assets/css/grid.css" rel="stylesheet" "
" link type="text/css" href="_assets/css/round.css" rel="stylesheet" "
" link type="text/css" href="_assets/css/core.css" rel="stylesheet" "

I found these in my local copy but now on the live website. Apparently when DNN prints to screen using the Print icon in containers, it uses the Default.aspx file to render the "printer friendly" version of your web content to be printed.

Thank you.

Elgin

You should probably let them know that the "rollback" wasn't entirely successful. If the default.aspx file wasn't restored correctly, it's possible that others weren't restored too.

The default.aspx file, as you have seen, is an important one. It's really the only physical .aspx page and is used to render all dynamic pages.