Good Morning All,

I have upgraded a DNN installation previously running on either 5.0.x or 5.1.x to 5.4.2.  The intial upgrade failed secondary to the upgrade compressed file not fully decompressing the Telerik.UI.dll.  I googled and found that extracting that specific compressed file within the upgrade package and placing in the Bin folder fixed the problem.

So, my site now loads but the Text/HTML module throw an error per the event log entry below.  How do I remedy this situation?

Thanks,
Sid

AssemblyVersion: 5.4.2
PortalID: 0
PortalName: Welcome to WebDBApps
UserID: -1
UserName:
ActiveTabID: 39
ActiveTabName: Home
RawURL: /default.aspx
AbsoluteURL: /default.aspx
AbsoluteURLReferrer:
UserAgent: Feedfetcher-Google; (+http://www.google.com/feedfetcher.html; feed-id=9768777577002945648)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: f41b0052-3984-4487-8185-0b2e05ebe18b
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.UI.Modules.ModuleHost.RenderContents
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.UI.Modules.ModuleHost.RenderContents(HtmlTextWriter writer) at System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at System.Web.UI.Control.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at ASP.portals__default_skins_minimalextropy_index_ascx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at System.Web.UI.Control.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at System.Web.UI.Control.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at System.Web.UI.HtmlControls.HtmlForm.RenderChildren(HtmlTextWriter writer) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at System.Web.UI.HtmlControls.HtmlForm.Render(HtmlTextWriter output) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.HtmlControls.HtmlForm.RenderControl(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at ASP.default_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) at System.Web.UI.Page.Render(HtmlTextWriter writer) at DotNetNuke.Framework.PageBase.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) at System.Web.UI.Control.RenderControl(HtmlTextWriter writer) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:
Server Name: DNPWEB6-TX2

One quick thing to do is to get a copy of the HTML module from the Install/Module directory of the upgrade package. Then, install it as a normal module. You will probably get an error to the effect that the module is already installed. Choose the option to repair and overwrite existing files. Hopefully that will solve the problem.

DO NOT uninstall the HTML module or that will delete all HTML modules and content from your site.

If you have a backup of the site as it existed before the upgrade (and you always should have such a backup!!!!) you can revert and do the upgrade again.

Hi Joe,

I tried installing the latest HTML module from the install package.  Here's the results of the repair:

ckage Installation Report See below for the results of the package installation

Error loading files from temporary folder - see below StartJob Starting Installation Info Starting Installation - DNN_HTML Info Starting Installation - Script Info Begin Sql execution Info Creating backup of previous version - Providers\DataProviders\SqlDataProvider\Uninstall.SqlDataProvider Info Created - Providers\DataProviders\SqlDataProvider\Uninstall.SqlDataProvider Info Finished Sql execution Info Component installed successfully - Script Info Starting Installation - Module Info Module registered successfully - DNN_HTML Info Component installed successfully - Module Info Starting Installation - Assembly Info Assembly already registered - bin\DotNetNuke.Modules.Html.dll Info Creating backup of previous version - bin\DotNetNuke.Modules.Html.dll Info Created - bin\DotNetNuke.Modules.Html.dll Info Component installed successfully - Assembly Info Starting Installation - File Info Creating backup of previous version - App_LocalResources\EditHtml.ascx.resx Info Created - App_LocalResources\EditHtml.ascx.resx Info Creating backup of previous version - App_LocalResources\HtmlModule.ascx.resx Info Created - App_LocalResources\HtmlModule.ascx.resx Info Creating backup of previous version - App_LocalResources\MyWork.ascx.resx Info Created - App_LocalResources\MyWork.ascx.resx Info Creating backup of previous version - App_LocalResources\SharedResources.resx Info Created - App_LocalResources\SharedResources.resx Info Creating backup of previous version - App_LocalResources\Settings.ascx.resx Info Created - App_LocalResources\Settings.ascx.resx Info Creating backup of previous version - EditHtml.ascx Info Created - EditHtml.ascx Info Creating backup of previous version - HtmlModule.ascx Info Created - HtmlModule.ascx Info Creating backup of previous version - MyWork.ascx Info Created - MyWork.ascx Info Creating backup of previous version - Settings.ascx Info Created - Settings.ascx Info Creating backup of previous version - license.txt Info Created - license.txt Info Creating backup of previous version - releaseNotes.txt Info Created - releaseNotes.txt Info Component installed successfully - File Info Starting Installation - Cleanup Info Processing Cleanup File - 4.5.0 Info Completed Processing of Cleanup File - 4.5.0 Info Component installed successfully - Cleanup Info Starting Installation - Cleanup Info Processing Cleanup File - 4.6.0 Info Completed Processing of Cleanup File - 4.6.0 Info Component installed successfully - Cleanup Info Starting Installation - Cleanup Info Processing Cleanup File - 4.6.1 Info Completed Processing of Cleanup File - 4.6.1 Info Component installed successfully - Cleanup Info Starting Installation - Cleanup Info Processing Cleanup File - 4.7.0 Info Completed Processing of Cleanup File - 4.7.0 Info Component installed successfully - Cleanup Info Starting Installation - Cleanup Info Processing Cleanup File - 4.8.1 Info Completed Processing of Cleanup File - 4.8.1 Info Component installed successfully - Cleanup Info Starting Installation - Cleanup Info Processing Cleanup File - 5.1.0 Info Completed Processing of Cleanup File - 5.1.0 Info Component installed successfully - Cleanup Info Starting Installation - Cleanup Info Processing Cleanup File - 5.1.2 Info Completed Processing of Cleanup File - 5.1.2 Info Component installed successfully - Cleanup Info Starting Installation - Cleanup Info Processing Cleanup File - 5.1.3 Info Completed Processing of Cleanup File - 5.1.3 Info Component installed successfully - Cleanup Info Starting Installation - Cleanup Info Processing Cleanup File - 5.1.4 Info Completed Processing of Cleanup File - 5.1.4 Info Component installed successfully - Cleanup Info Starting Installation - Cleanup Info Processing Cleanup File - 5.2.0 Info Completed Processing of Cleanup File - 5.2.0 Info Component installed successfully - Cleanup Failure ExceptionSystem.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary. at System.ThrowHelper.ThrowKeyNotFoundException() at System.Collections.Generic.Dictionary`2.get_Item(TKey key) at DotNetNuke.Services.EventQueue.EventQueueController.GetSubscribers(String eventName) at DotNetNuke.Services.EventQueue.EventQueueController.SendMessage(EventMessage message, String eventName) at DotNetNuke.Services.Installer.Installers.ModuleInstaller.Commit() at DotNetNuke.Services.Installer.Installers.PackageInstaller.Commit() at DotNetNuke.Services.Installer.Installers.PackageInstaller.Install() at DotNetNuke.Services.Installer.Installer.InstallPackages() at DotNetNuke.Services.Installer.Installer.Install() Info Deleted temporary install folder EndJob Installation Failed The error still persists.  Any ideas on next steps? Thanks, Sid

You do have asp.net 3.5 sp1 installed, right?

Yes.

It turns out that not all my file permissions were set to read/write I restored from backup and ran the upgrades again, finishing successfully this time. I blogged about the process at www.webdbapps.net/Blog.aspx in case anyone is interested. Thanks for your help!