I can log into my site using Firefox but when I do exactly the same with IE8, it seems as if the log in is just ignored. I'm on DNN 5.02.00.

Any suggestions welcome.

David L

Click the button to put IE8 into compatibility mode and see if that works. If it does, you may want to add a meta tag to your site for force IE8 to render that way.

No luck, I'm afraid. I should add that I can log into the DNN Creative site using IE.

I can login here with IE8. It could be an issue that affects your copy of IE8, but I have no idea what is is.

Try clearing your browser's cache.  (Thanks to Sebastian Leupold for the suggestion.)

Cache cleared but no effect. 

It's as if any log-in with IE8 is simply ignored - the site just defaults to the page from which log-in was activated. Interestingly enough if the username is entered incorrectly then it is detected and the appropriate error message displayed. It's only correct log-ins which are accepted and then treated as if they never happened.

I don't have the same problem with other sites.

DL

As a test, what happens if you use the default Minimal Extropy skin, do you get the same problem?

I'm a complete amateur, so the skin is Minimal Extropy anyway! David L

Is the site live? Is there a URL we can look at?

www.stthomaswatford.org

Thanks for the time.

ok I just registered + tested it + have the same problems as you on IE8.

Can you go to Admin Menu / Event Logs and see if there is anything recorded in there for logging in - any errors etc.

Hmmm ... I clicked on the Login link and was taken directly to the login page.  IE8.

These are the recent events in the events log. Any help?

[script removed]   Login Failure   test   St Thomas Church, Watford   IP: 70.91.88.193;  ... IP: 70.91.88.193 Server Name: CLE02WEB04

[script removed]   12/14/2009 11:26:38 AM   Module Load Exception   host     ModuleId: 359; ModuleDefId: 98; FriendlyName ... ModuleId: 359 ModuleDefId: 98 FriendlyName: Portal Aliases ModuleControlSource: DesktopModules/Admin/PortalAliases/PortalAlias.ascx AssemblyVersion: 5.2.0 PortalID: 0 PortalName: St Thomas Church, Watford UserID: 1 UserName: host ActiveTabID: 41 ActiveTabName: Site Settings RawURL: /Admin/SiteSettings/tabid/41/Default.aspx AbsoluteURL: /Default.aspx AbsoluteURLReferrer: http://stthomaswatford-org.web25.wi...fault.aspx" target="_blank" rel="nofollow">http://stthomaswatford-org.web25.wi...fault.aspx UserAgent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 GTB6 (.NET CLR 3.5.30729) DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider ExceptionGUID: 8393a3eb-6f92-4b26-a34f-a49b7dc87bfa InnerException: The file '/DesktopModules/Admin/PortalAliases/PortalAlias.ascx' does not exist. FileName: FileLineNumber: 0 FileColumnNumber: 0 Method: System.Web.UI.Util.CheckVirtualFileExists StackTrace: Message: DotNetNuke.Services.Exceptions.ModuleLoadException: The file '/DesktopModules/Admin/PortalAliases/PortalAlias.ascx' does not exist. ---> System.Web.HttpException: The file '/DesktopModules/Admin/PortalAliases/PortalAlias.ascx' does not exist. at System.Web.UI.Util.CheckVirtualFileExists(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath) at System.Web.UI.TemplateControl.LoadControl(String virtualPath) at DotNetNuke.UI.ControlUtilities.LoadControl[T](TemplateControl containerControl, String ControlSrc) at DotNetNuke.UI.Modules.ModuleHost.LoadModuleControl() --- End of inner exception stack trace --- Source: Server Name: CLE02WEB04

[script removed]   12/14/2009 11:26:37 AM   Module Load Exception   host     ModuleId: 359; ModuleDefId: 98; FriendlyName ... ModuleId: 359 ModuleDefId: 98 FriendlyName: Portal Aliases ModuleControlSource: DesktopModules/Admin/PortalAliases/PortalAlias.ascx AssemblyVersion: 5.2.0 PortalID: 0 PortalName: St Thomas Church, Watford UserID: 1 UserName: host ActiveTabID: 41 ActiveTabName: Site Settings RawURL: /Admin/SiteSettings/tabid/41/Default.aspx AbsoluteURL: /Default.aspx AbsoluteURLReferrer: http://stthomaswatford-org.web25.wi...fault.aspx" target="_blank" rel="nofollow">http://stthomaswatford-org.web25.wi...fault.aspx UserAgent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 GTB6 (.NET CLR 3.5.30729) DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider ExceptionGUID: 91418717-dcc6-4ed5-813a-6b915790abbb InnerException: The file '/DesktopModules/Admin/PortalAliases/PortalAlias.ascx' does not exist. FileName: FileLineNumber: 0 FileColumnNumber: 0 Method: System.Web.UI.Util.CheckVirtualFileExists StackTrace: Message: DotNetNuke.Services.Exceptions.ModuleLoadException: The file '/DesktopModules/Admin/PortalAliases/PortalAlias.ascx' does not exist. ---> System.Web.HttpException: The file '/DesktopModules/Admin/PortalAliases/PortalAlias.ascx' does not exist. at System.Web.UI.Util.CheckVirtualFileExists(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath) at System.Web.UI.TemplateControl.LoadControl(String virtualPath) at DotNetNuke.UI.ControlUtilities.LoadControl[T](TemplateControl containerControl, String ControlSrc) at DotNetNuke.UI.Modules.ModuleHost.LoadModuleControl() --- End of inner exception stack trace --- Source: Server Name: CLE02WEB04

[script removed]   12/14/2009 11:26:20 AM   Login Success   dnncreative   St Thomas Church, Watford   IP: 91.105.56.51;  ... IP: 91.105.56.51 Server Name: CLE02WEB04

[script removed]   12/14/2009 11:26:01 AM   Login - Superuser   host   St Thomas Church, Watford   IP: 81.98.192.116;  ... IP: 81.98.192.116 Server Name: CLE02WEB04

[script removed]   12/14/2009 11:25:03 AM   Login Failure   creative   St Thomas Church, Watford   IP: 91.105.56.51;  ... IP: 91.105.56.51 Server Name: CLE02WEB04

[script removed]   12/14/2009 11:24:42 AM   Login Success   dnncreative   St Thomas Church, Watford   IP: 91.105.56.51;  ... IP: 91.105.56.51 Server Name: CLE02WEB04

[script removed]   12/14/2009 11:24:17 AM   Login Success   dnncreative   St Thomas Church, Watford   IP: 91.105.56.51;  ... IP: 91.105.56.51 Server Name: CLE02WEB04

[script removed]   12/14/2009 11:24:03 AM   New User     St Thomas Church, Watford   UserID: 7; FirstName: dnncreative; LastName: ... UserID: 7 FirstName: dnncreative LastName: dnncreative UserName: dnncreative Email: lee@dnncreative.com Server Name: CLE02WEB04

[script removed]   12/14/2009 11:24:03 AM   Login Success   dnncreative   St Thomas Church, Watford   IP: ;  ...

Joe, the login page loads, you need to fill out your details + try to login, it just bounces you back out in IE8

according to that, the site thinks I have logged in - but I haven't. - The only error on that list was caused when I entered the incorrect details on purpose.

I'm stuck for ideas now, Joe do you have any thoughts?

Did I miss a username/password to try?  With an incorrect pair, I do get the correct error message.

OH ... REGISTER!! 

What is happening is that the site is really http://stthomaswatford-org.web25.winsvr.net and that when you go to http://www.stthomaswatford.org/ you are really viewing the site inside of a frame.  That is what is killing the login.

If you visit http://stthomaswatford-org.web25.winsvr.net with IE8, you can login just fine.

Many thanks Guess I'll have to drop the redirection - it's killing me on other things too.

David L

Well thanks to you good DNNCreative folks I've now sorted most of the problems. I moved across to advanced DNS management at BT, who hold the domain registration, and set up A records which appear to be working. I can now log in with IE8 and another problem - failure of Google webmaster tools to verify the site - has also disappeared.

My remaining problem is how to get the sitemap to Google, since it expects the address to be in the advertsed domain, not that of the server to which it points. I've tried to use a CNAME record but the BT editor is very limited and I'm not sure I've done it properly.

Anyway, thanks again. You guys are the tops.

David L