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Cannot login to DNN site as any user!!

Last Post 01/25/2010 2:40 PM by Lee Sykes. 4 Replies.

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David Pritchard

Nuke Newbie
Posts:2

01/22/2010 12:07 PM
When I try to login into my DNN portal version 4.03.07 site as any user, it returns the error message: "A Critical Error has occurred", "input string was not in a correct format". I have searched all over the web and cannot find a solution that seems applicable to my problem. I have also attached a text file with the contents of the errors. Any help would be SO greatly appreciated!! Thank you -David ------------------- This is the contents within the database in the EventLog table: http://www.w3.org/2001/XMLSchema" target="_blank" rel="nofollow">http://www.w3.org/2001/XMLSchema-instance" target="_blank" rel="nofollow">http://www.w3.org/2001/XMLSchema" target="_blank" rel="nofollow">http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" target="_blank" rel="nofollow">http://www.w3.org/2001/XMLSchema">xsi:type="LogDetailInfo">AssemblyVersion04.03.07PortalID0PortalNameIP ServicesUserID-1UserNameActiveTabID17ActiveTabNamePortalsRawURL/Host/Portals/tabid/17/ctl/Login/portalid/0/Default.aspx?returnurl=%2fDefault.aspx%3ftabid%3d17%26error%3dInput%2bstring%2bwas%2bnot%2bin%2ba%2bcorrect%2bformat.AbsoluteURL/Default.aspxAbsoluteURLReferrerhttp://www.ipservices.com/Host/Port...%2bformat.UserAgentMozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; InfoPath.2; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)DefaultDataProviderDotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProviderExceptionGUID010c6555-0048-4467-8f16-2b56185ca1c3InnerExceptionInput string was not in a correct format.FileNameFileLineNumber0FileColumnNumber0MethodSystem.Number.StringToNumberStackTraceMessageDotNetNuke.Services.Exceptions.PageLoadException: Input string was not in a correct format. ---> System.FormatException: Input string was not in a correct format. at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal) at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info) at System.String.System.IConvertible.ToInt32(IFormatProvider provider) at System.Convert.ToInt32(Object value) at DotNetNuke.Security.Membership.AspNetMembershipProvider.UserLogin(Int32 portalId, String username, String password, String verificationCode, UserLoginStatus& loginStatus) at DotNetNuke.Entities.Users.UserController.ValidateUser(Int32 portalId, String Username, String Password, String VerificationCode, String PortalName, String IP, UserLoginStatus& loginStatus) at DotNetNuke.Modules.Admin.Security.Signin.cmdLogin_Click(Object sender, EventArgs e) at System.Web.UI.WebControls.Button.OnClick(EventArgs e) at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---Source This is the content for a Profiler trace I put on the site database: ------------------------------ exec dbo.AddEventLog @LogGUID='10110669-b803-4a61-8114-7b30a8ad27bd',@LogTypeKey=N'PAGE_LOAD_EXCEPTION',@LogUserID=NULL,@LogUserName=NULL,@LogPortalID=0,@LogPortalName=NULL,@LogCreateDate=''2010-01-22 10:00:47:467'',@LogServerName=N'IPS-WEB01',@LogProperties=N'http://www.w3.org/2001/XMLSchema" target="_blank" rel="nofollow">http://www.w3.org/2001/XMLSchema-instance" target="_blank" rel="nofollow">http://www.w3.org/2001/XMLSchema" target="_blank" rel="nofollow">http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" target="_blank" rel="nofollow">http://www.w3.org/2001/XMLSchema">xsi:type="LogDetailInfo">AssemblyVersion04.03.07PortalID0xsi:type="LogDetailInfo">PortalNameIP ServicesUserID-1xsi:type="LogDetailInfo">UserNameActiveTabID1xsi:type="LogDetailInfo">ActiveTabNameHomeRawURL/Home/tabid/1/ctl/Login/Default.aspxxsi:type="LogDetailInfo">AbsoluteURL/Default.aspxxsi:type="LogDetailInfo">AbsoluteURLReferrerhttp://www.ipservices.com/Home/tabi...fault.aspxxsi:type="LogDetailInfo">UserAgentMozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; InfoPath.2; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)xsi:type="LogDetailInfo">DefaultDataProviderDotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProviderxsi:type="LogDetailInfo">ExceptionGUIDac5f11f5-6980-4b29-9e2f-87d32bc3be2cInnerExceptionInput string was not in a correct format.FileNameFileLineNumber0xsi:type="LogDetailInfo">FileColumnNumber0MethodSystem.Number.StringToNumberxsi:type="LogDetailInfo">StackTraceMessageDotNetNuke.Services.Exceptions.PageLoadException: Input string was not in a correct format. ---> System.FormatException: Input string was not in a correct format. at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal) at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info) at System.String.System.IConvertible.ToInt32(IFormatProvider provider) at System.Convert.ToInt32(Object value) at DotNetNuke.Security.Membership.AspNetMembershipProvider.UserLogin(Int32 portalId, String username, String password, String verificationCode, UserLoginStatus& loginStatus) at DotNetNuke.Entities.Users.UserController.ValidateUser(Int32 portalId, String Username, String Password, String VerificationCode, String PortalName, String IP, UserLoginStatus& loginStatus) at DotNetNuke.Modules.Admin.Security.Signin.cmdLogin_Click(Object sender, EventArgs e) at System.Web.UI.WebControls.Button.OnClick(EventArgs e) at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---Source',@LogConfigID=6 Final listing --------------------- exec dbo.AddSiteLog @DateTime=''2010-01-22 10:00:47:610'',@PortalId=0,@UserId=NULL,@Referrer=N'http://www.ipservices.com/Home/tabi...fault.aspx',@Url=N'http://www.ipservices.com/Default.aspx?tabid=1&error=Input+string+was+not+in+a+correct+format.',@UserAgent=N'Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; InfoPath.2; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)',@UserHostAddress=N'64.112.225.17',@UserHostName=N'64.112.225.17',@TabId=1,@AffiliateId=NULL

Joseph Craig
DNN MVP
Posts:11667

01/22/2010 6:05 PM
I assume that the site worked at one time. What changes did you make?

Joe Craig, Patapsco Research Group Complete DNN Support

David Pritchard

Nuke Newbie
Posts:2

01/22/2010 6:16 PM
I inherited the site from an administrator who is no longer with the company. So, this is the first time that I have attempted to login to the site or attempt to manage it. I reviewed the Web.Config and the DB tables look fine. The catalog, username, and password work to connect to the DB. Which I sort of assume becuase the website is working, you just cannot log into it.

Joseph Craig
DNN MVP
Posts:11667

01/22/2010 8:09 PM
It could be that you have either the wrong password, or that the "machine key" has been changed so that none of the passwords work. You will have to find a way to create a user with a known password. You can then get into the database and give that user host privileges. It's not a procedure that's easy to implement by a novice, but it is possible.

Joe Craig, Patapsco Research Group Complete DNN Support

Lee Sykes
DNN Creative Staff

Nuke Master VI
Posts:4945

01/25/2010 2:40 PM
You also may want to view: How to Reset Host and Admin Login Details

Lee Sykes Site Administrator Subscribe to the website : DotNetNuke Video Tutorials : The Skinning Toolkit : DotNetNuke Podcasts Twitter: www.twitter.com/DNNCreative

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