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Cannot Edit Admin or Host Account to change password, email, etc.

Last Post 05/29/2009 2:49 AM by jatski. 10 Replies.

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obautista
Posts:10

08/11/2008 2:21 PM
I installed DNN 4.8.4 last weekend. After struggling for endless amount of hours on installation I finally succeeded. I am having a different problem now. I cannot edit or change account settings. DNN installation created the default admin and host accounts. I am trying to change the passwords and email addresses on the account. When I click Admin/User Accounts to view the admin account, I am able to see it, but when I click on the Pencil Icon (edit icon) nothing happens. The same thing is happening on the Host account. It seems as though I cannot browse to the edit page. I am also not able to add a user. I tried clicking on this link, but nothing happens with this either. It appears to be a set up or DB issue, but I do not know what it is. Thank you so much for any assistance you can provide. 8/12/08 - I realized last night that I am not able to edit any pages on the site. I am not able to add a page, edit the default page, etc. When I click on any of the links nothing happens. That page refreshes (I notice the flicker), but nothing happens. I would appreciate any help anyone can provide. Thanks -

Lee Sykes
DNN Creative Staff

Nuke Master VI
Posts:4945

08/13/2008 6:10 AM
Hello, Have you viewed any of the installation video tutorials? quite often problems for installing DotNetNuke are caused by incorrect settings when installing the programmes needed for running DotNetNuke, for instance the setup of SQL server express. I would suggest you have a look at these tutorials: How to install DotNetNuke to Vista How to install DotNetNuke 4.5 to Windows XP Pro with IIS How to install DotNetNuke 4.5 to Windows XP Home (Using VWD)

Lee Sykes Site Administrator Subscribe to the website : DotNetNuke Video Tutorials : The Skinning Toolkit : DotNetNuke Podcasts Twitter: www.twitter.com/DNNCreative

obautista
Posts:10

08/13/2008 7:17 AM

I installed on Windows Server 2003. I am using SQL Server 2005 and VS 2008. Is there a tutorial on installing the latest DNN on Server 2003 with SQL Server 2005. I am willing to try the reinstall again. What stable version of DNN do you recommend installing? I attempted installing the latest version. I just want to get DNN installed on my machine and then upgrade if possible or needed to a newer version.

Thanks for your response -

I received the error below while installing last week. I commented out the line because the "Script Module" line exists in another section in the Web.Config file. I mention this because I am not sure if this could be a reason for what I am experiencing today. Do you think this led to an improper install of DNN?

Configuration Error

Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.

Parser Error Message: The entry 'ScriptModule' has already been added.

Source Error:

Line 103:			
Line 104:			
Line 105:			
Line 106:		
Line 107:

Lee Sykes
DNN Creative Staff

Nuke Master VI
Posts:4945

08/13/2008 8:09 AM
The latest version of DotNetNuke is stable and good to install. You could look at this article which is on 2003: How to install DotNetNuke 4.3.x with SQL Server

Lee Sykes Site Administrator Subscribe to the website : DotNetNuke Video Tutorials : The Skinning Toolkit : DotNetNuke Podcasts Twitter: www.twitter.com/DNNCreative

obautista
Posts:10

08/13/2008 8:20 AM
Do you happen to know when DNN 4.9 or 5.0 version will be made public?

Joseph Craig
DNN MVP
Posts:11667

08/13/2008 8:24 AM
Since you mentioned VS2008, which "package" did you use for the install? You should be using the Install package. You don't need to be using Visual Studio at all. You only need that if you plan to create modules or mess with the core code. As a newcomer, you shouldn't be considering either. The current version of DotNetNuke is quite simple to install if you follow the installation instructions. 1. Copy the install package to a directory and set the permissions so that your ASP.NET user has full permissions. 2. Point an IIS website at that directory. 3. Create a database in your SQL Server. 4. Browse to the website created in step 2. If you have done that, DotNetNuke should start the installation wizard. Let us know what you have done and what happens.

Joe Craig, Patapsco Research Group Complete DNN Support

obautista
Posts:10

08/13/2008 8:32 AM
I am a newbie to DNN, but I am a .Net Web Developer. I do want to create my own modules, etc. This is the reason I chose to install the source package. I am trying to familiarize myself with DNN. Can I stall both the Install Package and Source Package on the same box? Thoughts?

Joseph Craig
DNN MVP
Posts:11667

08/14/2008 9:28 PM
You don't need to install the source package to create modules. The best resource for module developers is Michael Washington's adefwebserver.com site. To answer your other question, it looks like there is a version 4.9 installed on the DotNetNuke site. Usually, that version will be available within a few days, unless there are problems found. There is a blog entry somewhere that explains why there is a 4.9, and not a direct 5.0. But, it also seems that some 5.0 features are available in 4.9.

Joe Craig, Patapsco Research Group Complete DNN Support

jatski

Nuke Newbie
Posts:2

05/28/2009 10:52 AM
How do i found out my host password and user name, i've totally forgotton what they are and need to install some modules?

Joseph Craig
DNN MVP
Posts:11667

05/28/2009 2:36 PM
If you are able to create new users for the site, do this: 1. Create a new user which you know the password; 2. Go into the SQL database into the asp membership table; 3. Locate both rows of data you need - the host entry and the "new user" entry; 4. Copy the password and the password salt of the "new user" to the host entry. You will need to use SQL Server Management Studio or express to get at the database tables. I would also make a database backup before starting. If you cannot register a new user, go in and set the site to have "public" registration.

Joe Craig, Patapsco Research Group Complete DNN Support

jatski

Nuke Newbie
Posts:2

05/29/2009 2:49 AM
Thanks Craig, i'll need the IT dept to help me with this

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