DNN login does log in
Last Post 09/18/2015 8:17 AM by Andy Stephenson DNN Creative. 4 Replies.
Author Messages Not Resolved
natalia varela
Nuke Newbie
Nuke Newbie
Posts:2


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09/16/2015 8:33 PM  
I have recently finished a DNN site and getting ready to migrate it to the production environment. However, on the new environment the /login.aspx page is broken. It displays the correct fields but when i fill them in and try to log in nothing happens. On the network section of inspect element I can see an "object reference not set to an instance of an object" error. Any thoughts? I have tried EVERYTHING to no avail. Thank in advance.
Andy Stephenson DNN Creative
DNN Creative Staff
Nuke Master VI
Nuke Master VI
Posts:169


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09/17/2015 6:03 AM  
Hi Natalia,

As you are not able to login to check the Event Log page, I would go directly to the database and check for error messages on the EventLog table. It should provide you with more information.

Sincerely,
Andy
natalia varela
Nuke Newbie
Nuke Newbie
Posts:2


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09/17/2015 1:35 PM  
Hi, thanks for your reply.

I looked in the eventlog table after trying to log in, this is what I see:
Are there any other details apart from the below that can point us in the right direction?

Log_type_key: PAGE_LOAD_EXCEPTION
Log properties:

AbsoluteURL
/Default.aspx


DefaultDataProvider
DotNetNuke.Data.SqlDataProvider, DotNetNuke


ExceptionGUID
8d188329-14bc-4c72-9692-1ef09635c2ec

natalia varela
Nuke Newbie
Nuke Newbie
Posts:2


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09/17/2015 2:58 PM  
Thanks.

On the EventLog table I can see a PAGE_LOAD_EXCEPTION

with the following properties



AbsoluteURL
/Default.aspx


DefaultDataProvider
DotNetNuke.Data.SqlDataProvider, DotNetNuke


ExceptionGUID
8d188329-14bc-4c72-9692-1ef09635c2ec

Andy Stephenson DNN Creative
DNN Creative Staff
Nuke Master VI
Nuke Master VI
Posts:169


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09/18/2015 8:17 AM  
Hi Natalia,

Usually the Log Table offers more details. I don't see that here.

One suggestion: You may want to try to disable your custom login page and try the default DNN login controls by setting the field LoginTabId to NULL in the PortalLocalization table.

Just a thought.

Sincerely,
Andy


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