Redirect to not working url
Last Post 05/21/2015 11:49 AM by Joseph Craig. 4 Replies.
Author Messages
abrainard
Nuke Newbie
Nuke Newbie
Posts:5


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05/19/2015 8:52 PM  
Hello,

I'm new to DNN. I installed and built my site in a subdirectory, mysite.com/dotnetnuke. I got my site looking good and acting the way I wanted. This site isn't for business or anything....I'm getting married so I put together a quick wedding website. Because it's not really important that the site be perfect I thought I could just use a simple html redirect:



<script type="text/javascript"> <br /> window.location.href='https://www.mysite.com/dotnetnuke'; <br /> </script> <br /> </head> <br /> <body>This page has moved to <a href="https://www.mysite.com/dotnetnuke">https://www.mysite.com/dotnetnuke</a> <br /> </body> <br /> </html> <br /> <br /> This wasn't working. It site kept displaying my maintenance page. So I checked the "site management" part of DNN. There I saw the redirect option. Listed under site aliases was mysite.com/dotnetnuke. I added mysite.com to the list. Then I clicked redirect and selected mysite.com. I thought this would take the traffic from mysite.com and redirect it to mysite.com/dotnetnuke. <br /> <br /> Currently, when I go to either mysite.com or mysite.com/dotnetnuke I get the original maintenance page. I can't access a login portal to chance the "site management" settings to fix the problem. I have full access to the site files and have deleted the html page. This didn't help. Can someone please walk me through the fix for this issue? <br /> <br /> Thank you very much for your help!
Joseph Craig
DNN MVP
Posts:11667


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05/20/2015 7:35 AM  
Where is that script installed?

Is your DNS set up correctly? Also, make sure that the Portal Alias (In the Admin, Site Settings page) is set for the actual URL.

Joe Craig, Patapsco Research Group
Complete DNN Support
Joseph Craig
DNN MVP
Posts:11667


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05/20/2015 8:48 AM  
Also, what is "the original maintenance page"? Is that a DNN page? Or is it something else?

Joe Craig, Patapsco Research Group
Complete DNN Support
abrainard
Nuke Newbie
Nuke Newbie
Posts:5


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05/20/2015 1:31 PM  
Hello Joe,

The DNS is working correctly - the site was working fine before I tried to redirect things. The problem is definitely with Portal Alias. That's the setting I changed which made the problem. The issue I'm facing now is that I can't get back to the Portal Alias (Admin, Site Settings page). When I try to navigate to the website (either mywebsite.com or mywebsite.com/dotnetnuke) the page which loads is blank with the word "maintenance" written on the web browser's tab.

I have subsequently removed the script and html page I was using to try and redirect the traffic from mywebsite.com to mywebsite.com/dotnetnuke. So that's not contributing to the problem any more.

The problem started when I added a Portal Alias (mywebsite.com) and checked the "redirect" option on the Site Settings page. Is it possible to delete the Portal Alias I added and change the "redirect" option in the database? That should fix the problem. Where are the Portal Alias kept in the database?

Thank you again.
Joseph Craig
DNN MVP
Posts:11667


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05/21/2015 11:49 AM  
Portal aliases are stored in the table portalalias.

The "redirect" option is in table portalsettings. Look for the setting PortalAliasMapping. Also look at DefaultPortalAlias.

Joe Craig, Patapsco Research Group
Complete DNN Support


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