Hello,

I have a site where the details for a selected page on the 'page management' page are not displayed.

If I go to page management, the tree list of pages is displayed on the left. When I click a page in the list, the details for that page aren't displayed in the area to the right.

I've tried changing the skin for the page to 'Gravity - Home' and tested in I.E. and Chrome.

It works fine in the child portals of the same installation.

I'm running DNN 07.04.00 (353) upgraded from 07.03.04.

Has anyone else had this issue? Any ideas what to do?

Best Regards,

Steve

(Just double check and verify that the data is not displayed elsewhere on the page (like below the tree view.)

A screen shot might be helpful, too.

Hi Joe,

Thank you for your reply.

Double checked, there's nothing there unfortunately.

I couldn't get the screenshot to upload. I selected the image using the browse button ok, but the 'Upload' buttons seems to be disabled. Tried in IE and Chrome.

Best Regards,

Steve

That's very odd.

Do you have any javascript/jquery issues on this site?

The module itself puts the tree list in a div with class="dnntreeArea". Then when you click on a page, you'll see the javascript spinning icon while it loads another div to the right. You can see all of this if you use the browser's developer tools.

Hi Joe,

Yes I see the spinning icon and an area of the screen has a sort of semi-transparent layer which looks as though it's going to load but then that disappears and nothing is displayed.

No javascript/jquery issues as far as I'm aware.

Steve

Is there anything in the Event Log? (Probably not.)

Look at the web developer console in your browser to see if there are errors reported there.

Hi Joe,

No nothing that looks relevant, I'm afraid.

Steve

Hi Joe,

I just checked the web developer console as you suggested, I get the following error on loading the page management page:

Uncaught Sys.WebForms.PageRequestManagerParserErrorException:

Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ScriptManager_TSM&compress=1&_TSM_CombinedScripts_…:6

Sys.WebForms.PageRequestManagerParserErrorException: The message received from the server could not be parsed. Common causes for this error are when the response is modified by calls to Response.Write(), response filters, HttpModules, or server trace is enabled.
Details: Error parsing near '<script type='text/j'. <br /> <br /> Error.create @ Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ScriptManager_TSM&compress=1&_TSM_CombinedScripts_…:6Sys.WebForms.PageRequestManager._createPageRequestManagerParserError @ Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ScriptManager_TSM&compress=1&_TSM_CombinedScripts_…:15Sys.WebForms.PageRequestManager._parseDelta @ Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ScriptManager_TSM&compress=1&_TSM_CombinedScripts_…:15Sys.WebForms.PageRequestManager._onFormSubmitCompleted @ Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ScriptManager_TSM&compress=1&_TSM_CombinedScripts_…:15(anonymous function) @ Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ScriptManager_TSM&compress=1&_TSM_CombinedScripts_…:6(anonymous function) @ Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ScriptManager_TSM&compress=1&_TSM_CombinedScripts_…:6Sys.Net.WebRequest.completed @ Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ScriptManager_TSM&compress=1&_TSM_CombinedScripts_…:6_onReadyStateChange @ Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ScriptManager_TSM&compress=1&_TSM_CombinedScripts_…:6 <br /> <br /> <br /> Steve

Re the reference to the ScriptManager and CombinedScripts. Are you using the option for client resource management that combines script files? If so, try turning it off.

Does anything here seem appropriate? https://dnntracker.atlassian.net/browse/DNN-6167

Hello Joe,

Thank you for your replies.

Unfortunately composite files are not enabled, that's a pity as it would have been a nice easy one to fix.

Settings are as follows:

Version: 49
Enable Composite Files: No
Minify Css: No
Minify Js: No

I can't see anything here particularly:
https://dnntracker.atlassian.net/browse/DNN-6167

Best Regards,

Steve

I'm stumped at this point.

Me too.

Thank you once again for all your suggestions.

Steve

One last suggestion: create a new page under Admin and place an instance of the page management module on it.