I get the following error in my log viewer when I enable tracking for a URL "Track Individual User Clicks" I never returns the tracking URL and sends the below error to the error log. I cant find anything on how to resolve and was hoping someone has seen it before and/or can point me in the right direction.




AssemblyVersion: 6.2.9
RawURL: /Providers/HtmlEditorProviders/Telerik/LinkClickUrlHandler.ashx?portalid=0
AbsoluteURL: /Providers/HtmlEditorProviders/Telerik/LinkClickUrlHandler.ashxDefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 21d661e8-fa45-470e-80f9-52a6b5b7ce69
InnerException: Unhandled Error:
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.Services.FileSystem.FileController.ConvertFilePathToFileId
StackTrace:
Message: System.Exception: Unhandled Error: ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Services.FileSystem.FileController.ConvertFilePathToFileId(String filePath, Int32 portalID) at DotNetNuke.HtmlEditor.TelerikEditorProvider.LinkClickUrlHandler.GetLinkUrl(DialogParams& params, String link) at DotNetNuke.HtmlEditor.TelerikEditorProvider.LinkClickUrlHandler.GetLinkClickURL(DialogParams& params, String& link) at DotNetNuke.HtmlEditor.TelerikEditorProvider.LinkClickUrlHandler.HandleRequest() at DotNetNuke.Framework.BaseHttpHandler.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) --- End of inner exception stack trace ---
Source:

You seem to be using an outdated version of DNN. I certainly recommend that you update to DNN 7.3.2.

I don't know that this upgrade will fix the error you are having, but it won't hurt.