Admin can't edit users
Last Post 04/29/2014 11:11 AM by Joseph Craig. 3 Replies.
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04/29/2014 4:09 AM  
If I login as Admin (not as Host) I'm unable to edit the user details (Admin->User Accounts). Please let me know how to edit if I login as Admin

DNN- 07.01.02 (356)

Thanks
Joseph Craig
DNN MVP
Posts:11667


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04/29/2014 8:37 AM  
Are you able to see the Admin control panel?
Can you perform other Admin functions?
Do you see the edit pencil, delete icon and other items on the User Accounts page?

Joe Craig, Patapsco Research Group
Complete DNN Support
DNN User
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Posts:284


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04/29/2014 8:46 AM  
Please check the image. This is what I'm getting at my end.

http://columbusorg.com/Untitled-4.png



Thanks
Joseph Craig
DNN MVP
Posts:11667


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04/29/2014 11:11 AM  
Hmmm. It appears that this has happened to others. Here is one possible solution:

"I'm not sure what is causing the issue but I've ran into it myself. I was able to fix it by using my SuperUser account to log in, and go the Manage Users page and just going into the Module settings for the users module (not page settings) and clicking Update.

I also had to do the same for Manage Roles page.

The funny thing is that the DNN installation I was using has about 40 portals in it but the issue only appeared on 2 portals.

Anyway, hopefully going into the module settings and hitting update fixes the issue for you."


Joe Craig, Patapsco Research Group
Complete DNN Support


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