Cannot Edit Site
Last Post 05/07/2014 7:12 AM by Joseph Craig. 1 Replies.
Author Messages
Cath Withyman
Posts:


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04/15/2014 10:28 PM  
Hi,
I am managing my site on a Mac by using the Developer - User Agent - Firefox for windows. Which until now has worked perfectly and allowed me to make changes to my site, add and delete modules and also manage booking calendar and Smith Cart.

As off a few days ago we have lost the capability to edit txt/HTML on modules within our website. We get the error : A critical error has occurred.
Object reference not set to an instance of an object.

When we enter Edit txt in the module we cannot use rich txt editor as it will not allow cursor to be placed in the rich txt box. When we change to Basic txt Box I am able to edit, however when I click on save - it defaults back to the page and gives the error message at the bottom of the page A critical error has occurred.
Object reference not set to an instance of an object.
Event log is below

Any advice you could offer would be greatly appreciated as I am now unable to edit my site.
Thanks
Cath


Event log:

AssemblyVersion: 5.5.1
PortalID: 0
PortalName: Kayak Noosa - Guided Kayak Adventure Tours | Kayak Hire | Kayaking Instruction | Kayaks for Sale
UserID: 6
UserName: kayaknoosa
ActiveTabID: 59
ActiveTabName: Kayak Tours
RawURL: /KayakTours/tabid/59/ctl/Edit/mid/443/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.kayaknoosa.com/KayakTour...fault.aspx
UserAgent: Mozilla/5.0 (Windows NT 6.1; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: bd1dc11a-1542-4a05-88fa-62f44e4a3f9d
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: WatchersNET.CKEditor.Web.CKEditorControl.LoadPostData
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at WatchersNET.CKEditor.Web.CKEditorControl.LoadPostData(String postDataKey, NameValueCollection postCollection) at System.Web.UI.Page.ProcessPostData(NameValueCollection postData, Boolean fBeforeLoad) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:
Server Name: BLUE
Joseph Craig
DNN MVP
Posts:11667


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05/07/2014 7:12 AM  
The first question would be: Were any changes made, either to DNN or to the server, before this happened?

Which version of DNN?
Can you check and verify that the same problems occur if you use a PC?

Joe Craig, Patapsco Research Group
Complete DNN Support


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