I'm unable to download any files in File Manager. I use the Standard-File System, Folder Security Settings are set for All Users able to Open Files in Folder and Browse Files in Folder.

Using Safari, when I click on a filename in File Manager, the download box pops open showing the download "starting...", then I receive the following error message "Download Error... (filename) could not be saved, because the source file could not be read. Try again later or contact the administrator".

Using Safari, the Downloads box opens, shows 82 of 97kb downloaded, and it hangs there. When it finally shows the download complete, showing 172 of 92kb, when I click on the file, I get the following error "Could not open file... Safari can't open the (filename) because (filename) is still being downloaded.

I'm administrator for another website using DNN - no problems downloading files from that site.

I appreciate any help! Thank you

Can you share a URL for this site?

Can you can download from the other site using Safari?

I have no trouble downloading from the other site. I should correct my previous post - 2nd paragraph should be Firefox, not Safari. I am not able to download files using either browser.

I have discovered that I am able to download a few files. Any file that is smaller than 10,000kb I am able to download. Anything larger hangs and I receive the error message. Our web designer has the same issue with our site.

Aha!

DotNetNuke's web.config file includes a line that determines the maximum file size and a timeout time. If you edit this, you'll be able to download larger files.

See: http://www.trevdogcertified.com/Sof...fault.aspx

Wonderful! Thank you!
Can you explain why I was previously able to download any file, regardless of size, and then not able to?

No. I have not idea why this worked before.

I have updated the web.config file per your recommendation but still cannot download any files larger than 10,000kb. Uploading to File Manager is no problem.

The code had already been changed from 8192 to 40960 so it only required a change from
requestValidationMode="2.0"
to
executionTimeout="1200"
See below.


to


Other ideas?

What is the exact error message?

The filename is Fleur1.jpg size 15,514kb
In Firefox,
"Download Error
/Users/huntmph/Downloads/Sb0lB5.nf.jpg.part could not be saved, because the source file could not be read.
Try again later, or contact the server administrator."

In Safari, the downloads box shows
"Fleur1.jpg
6.8 of 15.2kb - Cannot create file"

The image can be viewed on the website, is not a corrupted file. I get similar error messages with every file I attempt to download over 10,000kb.

Is it possible for me to take a look at the site?

If I need special access or login information to download files, you might want to send that to me privately. You can use the contact form at http://patapscorg.com to do that.