Hi all, I've recently moved my localhost site to our production server which is at a new ISP running Windows Server 2008 and IIS7.5 (all new to me and possibly the reason I cannot get this sorted out) I've now managed to move all the files over but when I try and run the site, I get the following error message: DotNetNuke Error An error has occurred. An error has occurred. (This error and and "An object of an instance" are my favourite kinds of errors!) Anyways, here's the screenshot that goes along with this and I hope that someone might have an answer for me on this. Thanks, James

Make sure that you've got the connection strings set correctly as a start.

Hi Joe,

I have compared it to another installation we have running correctly and it seems to be fine.

connectionStrings>

add name="SiteSqlServer" connectionString="Data Source=(local);Initial Catalog=_Dnn_551_TheCatalog;User ID=theusername;Password=theuserpassword" providerName="System.Data.SqlClient" />



add key="SiteSqlServer" value="Data Source=(local);Initial Catalog=_Dnn_551_TheCatalog;User ID=theusername;Password=theuserpassword" />
...

Let me know if this looks ok to you? I've had to remove the open bracket because this forums editor is a bit limited and does not like it when I paste html code in it

Thanks

Found the error in the dbo.EventLog table of the database. Turns out I was missing a Skin file.

Did this leave your installation without any skin files?

Im having the same issue after I upgraded my site from v05.05.01 to v06.00.02. Can you tell me exactly how did you resolve the issue.

Can you provide more specific details about your error?

I am getting this message on all pages of the site. I just tried installing one of the packaged modules - I believe the media one. Now all pages are blocked out. Any ideas how to get back to them? By the way... I am pretty new to DNN!

Please post the full text of the error message.

Is there a URL that you can share so that I can look?

http://slvfd.com.previewdns.com/dnn/

It is in a preview mode on Godaddy.com. We are trying to prepare to move the domain name over to go live, but then this...

One can also get this error on a new portal creation. I had 2 working portals, then added a third. On the 3rd I was getting the error message when trying to access it. Turns out the issue was that DNN needs Dark Knight skin for a new portal creation. I had removed it since I was no longer using it. Plus DNN ignores the default host skins on creation. I had set the default for host to one of my skins. Once I returned the Dark Knight to the skins folder all was fine.

My problem is that I now can't access the site at ask. Not even the admin stuff.

Do you have a backup of the site? If so, it's probably a good time to reinstall that.

If not, you will need to use something like SQL Server Management Studio to examine your database (if not that, GoDaddy probably has a similar tool). Look in the EventLog table, sort by date and find the current error message. Look in the LogProperties column for the full text of the error.

Sometimes you can fix things like this if you go into the directory and delete the offending module's directory from Desktop Modules directory. I'd make a good backup of the installation directory and database before starting to do something like that, though.

I appreciate your assistance. I had not gotten to the point of a back up (but I will now!). I am not what you would call a SQL guy. I searched the directory for the most recent and I ultimately ended up deleting the files for the new module in the Desktop Modules directory and a dll file in another folder for the module. It appears to be fine now. Hoping for the best! Thanks, again.

Hello
I am Cyrus dehghan.
This is my first post in dnncreative.
I deleted CookComputing.dll from bin folder and now the problem solved.
hope to be helpfull.

I am having the same situation but I have not added any modules. Local host is working fine but when I copy all files to production I get the following line in my EventLog table:

AssemblyVersion6.1.5PortalID0PortalNameMYNAMEUserID-1UserNameActiveTabID56ActiveTabNameHomeRawURL/Default.aspx?tabid=56&error=An%20unexpected%20error%20has%20occurred&content=0AbsoluteURL/Default.aspxAbsoluteURLReferrerhttp://soskidsdev.rti.org/Default.a...&content=0UserAgentMozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; MS-RTC LM 8; .NET4.0C)DefaultDataProviderDotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProviderExceptionGUID378ef888-f489-456a-b6dc-222f64e90e65InnerExceptionObject reference not set to an instance of an object.FileNameFileLineNumber0FileColumnNumber0MethodDotNetNuke.UI.Skins.Skin.GetSkinStackTraceMessageDotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.UI.Skins.Skin.GetSkin(PageBase page) at DotNetNuke.Framework.DefaultPage.OnInit(EventArgs e) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---Source

The error message refers to problems loading your skin.

I would double check that all files were copied properly and that file permissions are correct. Also, make sure that both connection strings were updated correctly in web.config.

Besides that error, does the site seem to work correctly?

I had the same situationa and it was all related to missing files. I suggest to do a compare of the folders. It helped me to figure out what folders did not move properly and I resolved the issues.

HI I have installed DNN 6.2 and some modules like dnngo Xnews + dnngo gallery and added some article and images as well, site was working well suddenly this page came up in chrome and firefox and i have tried other computers the result was the same but there is an exception IE10 is working fine with the site and there is no error on that :


DotNetNuke
DotNetNuke Error

An error has occurred. An error has occurred.
Return to Site


site address : http://www.powermetal.ir/

Login as Host and go to the Admin, Event Viewer page. You should be able to see more details about the error. Please post that here.

FWIW, I see the same error in IE10. That is good because the error is generated by DNN, not in the browser.

Hi
I have dnn site that work well locally.but when I upload it to plesk it does not show me any skins or contenainers that i have in local host
when I export my local db to plesk it gives me other error that null value can not be inserted in dbo.EventLog table

can you help me plz>

Make sure that the hosted site meets the minimum requirements for DNN.

To move the site correctly, you must also move the database and the web directory. The database must include an alias for the hosted website. The web.config file must be edited to connect to the hosted database.

Are you hosted with a company that provides support for DNN. If so, they should be able to help you. If not, you're going to have to figure this out yourself. I assume that you do have access to the web directory (FTP?) and to the database (MS SQL Management Studio).

I have just encountered the same problem with the same repeating message. I have no access except via FTP and SQL server admin.
I have attached the latest SQL eventlog entry in a txt file, which I cannot make any sense out of. If anyone can help, please! GoDaddy support has so far not been helpful.
Thanks!

First, tell me how you moved the site from local to production?

This error actually looks like it may have something to do with IIS and/or ASP.NET. Which version of ASP.NET did you use in localhost? Which is configured in the production site?

Joseph,
If you are replying to my post, my site has been up for over a year, and has not had any module additions or changes for quite some time. THis error just occurred out of the blue.
I will add that I attempted to upgrade the DNN install using GoDaddy's scripts (several months ago), but they crashed, then their roll-back crashed. They agreed to restore from backup; result? The DNN site functioned, but some tools like document management no longer would successfully upload documents or images, or recognize those that I manually FTP'd to the site. Again GoDaddy does not seem to have much DNN expertise.
I don't know if that has anything to this current issue.
Bill

Sorry, I was confused by the title of the thread.

I will try to slog my way through the error message that you posted again, and with more awake eyes than this morning.

I do understand that Godaddy is attractive for web hosting due to cost. But, there are other choices. In particular, PowerDNN and AppliedI offer reasonably priced hosting with technical support prowess that greatly exceeds the economical cost. In other words, spend a few dollars more and you can get reliable hosting with quite good tech support.

Joseph,
I could not agree more, and yearn to move the site to another host. I have been considering 3essentials, who I have some limited, but positive experience with. As this is a client's site, the decision is up to them (believe me with my urging to move). Meanwhile, if you can help me figure out how to parse and decipher the eventlog message, I would be grateful.
Bill

Joseph, have you had a chance to review the eventlog entry?
Thanks, Bill

Also, do you know which version of ASP.NET is being used by your IIS?

Wihch version of DNN are you using?

Did you make any changes before this started to happen? What were they?

Is it possible to get a copy of the site? (Database backup and file directory backup)

Joseph,
Eventlog says DNN version 6.1.5
ASP.NET:
The GoDaddy control panel says "ASP.NET 2.0/3.0/3.5"
I see a reference in the eventlog to asp.net v2.0.50727
IIS v7

No changes were made just prior to the start of this error condition.
Last changes to site was 8/27, and this was simply to add a link on an HTML page.

I still have access to the site via FTP, so can copy all site files, i'm sure I can also get a copy of the site SQL DB. I intend to do this once I find a new host and get the OK from the owners of the site. I would still like to have this site working in the meanwhile.

Do you have any suggestions on how to parse the eventlog entries? It appears to be several messages strung together in one long string. Ugh.

Bill

The best recommendation is to get a copy of the site (directory and database), install them on a local computer, and see if you can get it to run there.

If that's not something you are comfortable doing, write to me privately and I can put you in touch with experienced folks who can help you with it. Use the Contact form at patapscorg.com.

As for parsing the event log, you can put it into a text editor and manually insert line breaks to make it more readable. The important part seems to be the part about ambigous (dual copies) of some files.

I'll go back to the notion that GoDaddy's tech support should be able to deal with this. It looks like some sort of IIS or related configuration issue.

The best recommendation is to get a copy of the site (directory and database), install them on a local computer, and see if you can get it to run there.

If that's not something you are comfortable doing, write to me privately and I can put you in touch with experienced folks who can help you with it. Use the Contact form at patapscorg.com.

As for parsing the event log, you can put it into a text editor and manually insert line breaks to make it more readable. The important part seems to be the part about ambigous (dual copies) of some files.

I'll go back to the notion that GoDaddy's tech support should be able to deal with this. It looks like some sort of IIS or related configuration issue.

Thanks Joseph, I've completed the contact form.
I'll have another go at GoDaddy support and see if I can guilt them into providing some actual support. The dual locations for files may be a good lead, there is not any way I could have done that as that is on the server side that I do not have access to.
I already had copied the eventlog into a text editor, I just have no idea where one message ends and another begins.
Bill

i ve the same issue installing 7.02.01 dnn version.
I ve verified connectionString parameters, restart pool and application in iis 8 on my windows 8 server.
I tried severals time to reinsall DNN
Logs are empty (See logs a the end of the installation)
It appears that DNN returns that url : http://www.dnndev.me/Default.aspx?t...&content=0

I don't understand what happens

If someone solve this problem ...

Regards

Pierre

Have you set up the local website as www.dnndev.me?

Also, at which point during installation does this occur? Before, during or after the installer runs?

can you tell me how to fix this errors please
i found it in EventLog table and LogProperties Columns


AssemblyVersion7.0.6PortalID-1PortalNameUserID-1UserNameActiveTabID-1ActiveTabNameRawURL/wwwroot/Default.aspx?error=An%20unexpected%20error%20has%20occurred&content=0AbsoluteURL/wwwroot/Default.aspxAbsoluteURLReferrerUserAgentMozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.102 Safari/537.36DefaultDataProviderDotNetNuke.Data.SqlDataProvider, DotNetNukeExceptionGUID976de6d8-3898-4c9c-b609-865b3680d93aInnerExceptionObject reference not set to an instance of an object.FileNamee:\Work\New folder\wwwroot\Default.aspx.csFileLineNumber298FileColumnNumber13MethodDotNetNuke.Framework.DefaultPage.InitializePageStackTraceMessageDotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object.
at DotNetNuke.Framework.DefaultPage.InitializePage() in e:\Work\New folder\wwwroot\Default.aspx.cs:line 298
at DotNetNuke.Framework.DefaultPage.OnInit(EventArgs e) in e:\Work\New folder\wwwroot\Default.aspx.cs:line 655
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
--- End of inner exception stack trace ---Source

Can you provide some details?
Which version of DNN?
Under which circumstances do the error occur? (New install? Moved?)

Dear Joseph,

I am facing problem here with my ortal hosted at godaddy.com. The last change I made was a little modification in the Search.ascx file in admin skins. I have reverted the changes and uploaded the old file again but still nothing changed as I cant even access any of my portal pages. I have checked the even log and it says The name 'SeeMoreText' does not exist in the current context.
Is there any file I have to delete in order the system to start recompiling as currently it seems that it is constantly shwoing the error page without even looking into the portal,,
url is:

http://zawaya.beyondexpected.com/dnn/

Do you recognize the name "SeeMoreText"?

Can you show more of the details of the message, like the stack trace?

-----
Without knowing more, I'd guess that the change you made to Search.ascx is the problem.

I have just changes the column size in the search textbox columns from 20 to 16 and then i reverted back once I got the error.

<asp:TextBox ID="txtSearch" runat="server" EnableViewState="False" CssClass="NormalTextBox" Columns="20" MaxLength="255">



The stack trace is in 6 different records in Event log table
in record one
AssemblyVersion7.0.6PortalID0PortalNamezawayaoman.comUserID-1UserNameActiveTabID56ActiveTabNameHomeRawURL/dnn/Default.aspx?tabid=56&error=An%20unexpected%20error%20has%20occurred&content=0AbsoluteURL/dnn/Default.aspxAbsoluteURLReferrerUserAgentMozilla/5.0 (Windows NT 6.3; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0DefaultDataProviderDotNetNuke.Data.SqlDataProvider, DotNetNukeExceptionGUID408f1384-8b68-4abc-a98f-a714b4d6c6b1InnerExceptionObject reference not set to an instance of an object.FileNameFileLineNumber0FileColumnNumber0MethodDotNetNuke.UI.Skins.Skin.GetSkinStackTraceMessageDotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object.
at DotNetNuke.UI.Skins.Skin.GetSkin(PageBase page)
at DotNetNuke.Framework.DefaultPage.OnInit(EventArgs e) in g:\pleskvhosts\zawaya.beyondexpected.com\httpdocs\dnn\Default.aspx.cs:line 661
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
--- End of inner exception stack trace ---Source

In record 2:
AssemblyVersion7.0.6PortalID0PortalNamezawayaoman.comUserID-1UserNameActiveTabID56ActiveTabNameHomeRawURL/dnn/Default.aspx?tabid=56&error=An%20unexpected%20error%20has%20occurred&content=0AbsoluteURL/dnn/Default.aspxAbsoluteURLReferrerUserAgentMozilla/5.0 (Windows NT 6.3; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0DefaultDataProviderDotNetNuke.Data.SqlDataProvider, DotNetNukeExceptionGUIDcf2f3b3e-2f88-4ebc-8447-406e4388aef5InnerExceptionUnhandled error loading page.FileNameFileLineNumber0FileColumnNumber0MethodSystem.Web.Compilation.BuildManager.PostProcessFoundBuildResultStackTraceMessageDotNetNuke.Services.Exceptions.PageLoadException: Unhandled error loading page. ---> System.Web.HttpParseException: g:\pleskvhosts\zawaya.beyondexpected.com\httpdocs\dnn\admin\Skins\search.ascx(7): error CS0103: The name 'SeeMoreText' does not exist in the current context ---> System.Web.HttpCompileException: g:\pleskvhosts\zawaya.beyondexpected.com\httpdocs\dnn\admin\Skins\search.ascx(7): error CS0103: The name 'SeeMoreText' does not exist in the current context at System.Web.Compilation.BuildManager.PostProcessFoundBuildResult(BuildResult result, Boolean keyFromVPP, VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetBuildResultFromCacheInternal(String cacheKey, Boolean keyFromVPP, VirtualPath virtualPath, Int64 hashCode, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVPathBuildResultFromCacheInternal(VirtualPath virtualPath, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.UI.BaseTemplateParser.GetReferencedType(VirtualPath virtualPath, Boolean allowNoCompile) at System.Web.UI.BaseTemplateParser.GetUserControlType(VirtualPath virtualPath) at System.Web.UI.MainTagNameToTypeMapper.ProcessUserControlRegistration(UserControlRegisterEntry ucRegisterEntry) at System.Web.UI.BaseTemplateParser.ProcessDirective(String directiveName, IDictionary directive) at System.Web.UI.TemplateControlParser.ProcessDirective(String directiveName, IDictionary directive) at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding) --- End of inner exception stack trace --- at System.Web.UI.TemplateParser.ProcessException(Exception ex) at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding) at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding) at System.Web.UI.TemplateParser.ParseFile(String physicalPath, VirtualPath virtualPath) at System.Web.UI.TemplateParser.ParseInternal() at System.Web.UI.TemplateParser.Parse() at System.Web.Compilation.BaseTemplateBuildProvider.get_CodeCompilerType() at System.Web.Compilation.BuildProvider.GetCompilerTypeFromBuildProvider(BuildProvider buildProvider) at System.Web.Compilation.BuildProvidersCompiler.ProcessBuildProviders() at System.Web.Compilation.BuildProvidersCompiler.PerformBuild() at System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate) at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath) at DotNetNuke.UI.ControlUtilities.LoadControl[T](TemplateControl containerControl, String ControlSrc) at DotNetNuke.UI.Skins.Skin.LoadSkin(PageBase page, String skinPath) --- End of inner exception stack trace ---Source

i m sorry if i the text in the message it too much but i am really suffereing..

Did you make any skin and/or container changes.

Can you recycle the Application Pool for the site? And, if possible, clear the cache.

Check the file search.ascx and see if the text 'SeeMoreText' appears anywhere in the file, particularly around line 7.

If might make sense to get a copy of that file from an Install version of DNN and use that to replace yours.

Yes I did that. I have replaced the local copy of search file where the portal is working fine to server still no use.. Let me try to recycle the application pool and clear the cache