Forums > Users Lounge > Membership
subscription!!!!!!!!!!!!!
Last Post 12/05/2012 10:16 AM by Joseph Craig. 3 Replies.
Author Messages
Glen
Posts:


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12/03/2012 3:16 AM

    purchased my subscription long ago and despite numerous emails and support requests have not heard anything or been elevated to subscription level

    furious

    invoice number is ED4D8A7CCD25497E89BF3C7119E7BDF2

    Glen Doecke, webshare.info

    Joseph Craig
    DNN MVP
    Posts:11667


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    12/03/2012 3:20 PM
    My apologies, Glen.

    Your subscription has been set to expire one year from today.

    Joe Craig, Patapsco Research Group
    Complete DNN Support
    JR
    Nuke Newbie
    Nuke Newbie
    Posts:7


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    12/05/2012 9:18 AM
    I'm in the exact same boat!! I recently subscribed to dnncreative and have my receipt for completed purchase, but I have lost access to the site videos. I can login with my profile credentials, I even see my receipt in my profile which also confirms I'm paid for the full year, but I can't access any more videos even though I've paid for the full year starting November 5th 2012. Can you please fix this issue as soon as possible as my job advancement depends on it!
    PLEASE and thanks,
    John
    Joseph Craig
    DNN MVP
    Posts:11667


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    12/05/2012 10:16 AM
    JR: this should be fixed.

    Did you subscribe using Paypal or from the DotNetNuke store?

    Joe Craig, Patapsco Research Group
    Complete DNN Support

    Forums > Users Lounge > Membership
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