I have a client who cannot reset the passwords of his users with the admin login. When I looked more into this I found that the user he was trying to reset had his Membership account locked out, an they are getting a MembershipPasswordException. The client wanted to know If there is a way with an admin account to be able to reset the password of any account no matter what, for examples if the account is locked out and be able to reset the account multiple times a day. If anyone can help it would be very appreciated.

Thanks in advance.

I just tried this in my V6 test site. Logged in as an administrator, I was able to change the password of a locked out user. Resetting the password unlocks the user.

I don't think that there are any limitations on how often a user can be unlocked.

Then is that new to V6 I am running A V5 instance of DNN, and when an admin trys resetting the password I get that MembershipPasswordException error?

I solved the problem by using code to first check if the user is locked out if so unlock him first them reset password so problem solved.

Thank you for you help

I just tried this on a 5.6.2 site and it seems to work fine.

Which version are you using?