Besides the OldTurtle product, there is a ZenDesk module in the DNN Store (store.dnnsoftware.com). CRM and HelpDesk products have not been big in the DNN universe. Depending on the capabilities you need, you might be better off using a product such as JIRA, SmarterTrack, Basecamp, Freedcamp or others. There are sophisticated capabilities in those products and they are all available as cloud-based applications. They can be relatively inexpensive, again depending on your needs.
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