Smith Cart is functionally robust but their customer support - frankly, sucks. Report a bug and they put it in their list of bug fixes, but they always prioritize paid development over bug fixes - even those THEY acknowledge are bugs. I've been waiting seven months for them to fix a bug that has rendered my installation useless. My advice? Stay away from Smith! For more detail read the post by Mark Buelsing, PWM and Alaa on this page:
http://www.dnncreative.com/Forum/ta...ault.aspx. Here are some of their typical responses to requests for bug fixes: "Charging customers a nominal fee for priority bug fixes is how we sustain our business so we can provide good support and a quality product." or "I understand that you need a resolution for this issue and it is on our list to fix, however since our programming queue has been full with paid projects, we have not had the resources available to address this issue.To prioritize and add this into the programming queue right away please purchase the Premium Support Package from the following link... " OR "If you would like to have this item prioritized into programming right away please submit a quote request at the following link." Or "Bug fixes are resolved in the order of severity due to our currently full programming queue so our programmers will provide a fixes for showstopper bugs before more minor bugs." Of course, my bug is a showstopper, but not for them.