Add any comments or questions regarding the DotNetNuke Feedback Module tutorial from Issue 54

I just registed to your manazine. I don't found any link to watch the video tutorial ? I keep circuling around the same page. Can you help ?

Hello,

To access most of the videos you have to subscribe:
http://www.dnncreative.com/Subscrib...fault.aspx

If you have already subscribed and do not have access email me your receipt and I will look into it immediately.

If you are looking for free content have a look here:
http://www.dnncreative.com/Home/Fre...fault.aspx

Thanks,

Hi Lee,

I've installed the Feedback Module on my local installation (DNN 5.1.4). I've added some categories and subjects and changed the settings. No problems so far.
When I fill in the form and send it I get an error (see attachements).

Can you help me with this?

Thanks and kind regards,
Jeannine

Check your installation's Event Log and post the more detailed error message that you'll find there.

Also, is SMTP setup?  Have you successfully sent emails from the system?

Hmmm.

You might want to try adjusting the modules settings to see if you can determine which parameter is causing the problem.  For example, turn off moderation and turn off categories.  If you have checked "Use category value as Send To" turn that off and make sure that there is a valid email address in the Send To setting.

The problem appears to be related to an email address, so pay attention to the module settings related to email addresses.

Hello,

It's going wrong when I enable the setting: Use Category value as Send To. There is a valid email address in the value field (see attachment). It looks like the system is not picking up this value.

When I disable this setting email is sent.

Kind regards, Jeannine

I've never used this option before.  I believe that Lee does discuss category values in the current tutorial (I haven't actually had a chance to view it yet), so you might want to review that if you haven't already done so.

But, at least we've located the source of the problem.

Hi Joe,

Lee does discuss the category values and yes, I've viewed them. I followed the tutorial, but I still got the error.
It seems like the module is not picking up the list value for the category.
Maybe Lee can have a look at it again. Maybe it's an DNN 5.1.4 issue?

Kind regards, Jeannine

Hello,

I just tested this in 5.1.4 and get the same error, I would suggest upgrading to the latest version.

Thanks,

Hi Lee,

Thanks for this answer. I never did an upgrade till now. So another challenge for me.

Kind regards, Jeannine

you will want to watch this:
How to Upgrade DotNetNuke (Auto Merge Method) (v4.6.2 to v5+)

It's the method to use for DNN 5

I would also recommend you do a test upgrade on a localhost backup of your website before attempting it on the live website.

Also, make sure you have a full backup of your live website before attempting it on the Livesite - usually if you don't have a backup it goes wrong + if you do have a backup it goes perfectly ;-)

How to backup a live hosted DotNetNuke website and restore it to a localhost installation

Hi Lee and Joe,

Thanks for the great and fast support!

Kind regards, Jeannine

For a simple module this one has caused me no end of grief over the years. I use Google apps for my email provider. They have very strange settings and also you can’t send yourself emails. As a result I use WebMaster@AgingSafely.com as the admin address and DavidWSnow@AgingSafely.com for to receive email. Google also uses SLL and strange ports. I have yet to have DNN allow me to specify a port (465) on the line with smtp.gmail.com. However, DNN or Google seem to do the right things and the mail comes thru. However, if the users is not logged in and fills out the message using their email address I don’t receive the email address in the email. This makes the module somewhat useless. For example I as a test I get “Test message Submitted By: Dave Snow” I am using the current feedback module but and older version of DNN. /Dave Snow

After hours of screwing around I proved that Google won't let you send emails using anyones elses name. That was causing it to look like WebMaster@AgingSafely was sending the Feedback not the purson filling out the form. Verizon isn't so security minded and if I use them as the SMTP server then the feedback "looks" as if it was sent by the email address entered on the form. /Dave

What is your email ?  I have your receipt and the PayPal receipt also.

I want to get to this tutorial : http://www.dnncreative.com/Tutorial...fault.aspx

and right now, there is only a description of the video (even when I'm login ... my name appear on the top right of the web site beside logout.

Hi Martin,

Please contact me direct for subscription enquiries email: lee at dnncreative.com

Please email me your receipt and username on DNN Creative and I will give you immediate access. It's best to email me direct for subscription enquires as forum posts can be easily missed.

Many Thanks,

So where exactly is the feedback module. I can't seem to find it listed anywhere in my installation (Ver 5.02.03). Or does it need to be downloaded.

Logged in as host, visit the Host, Extensions page and click the "Install Available Updates" link at the bottome of the page.  The Feedback module should be listed there.  If not, you will have to download and install it separately.

<!--[if gte mso 9]> Normal 0 unctuationKerning/> false false false oNotPromoteQF/> EN-US X-NONE X-NONE ontGrowAutofit/> ontVertAlignCellWithSp/> ontBreakConstrainedForcedTables/> ontVertAlignInTxbx/> MicrosoftInternetExplorer4 <!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:1; mso-generic-font-family:roman; mso-font-format:other; mso-font-pitch:variable; mso-font-signature:0 0 0 0 0 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-1610611985 1073750139 0 0 159 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman";} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} --> <!--[if gte mso 10]> I added the Feedback module to my page and my client says......

I think this would be ok, but it is to squished together.  Can you give is more space and make it larger?  And can you get rid of the blue question marks?

How can I accomplish these task?  Please advise.

Thanks, Marion

This tutorial will teach you some techniques to identify CSS components and to style them: Troubleshooting DotNetNuke Skins


To get rid of the help question marks, you will want to identify the ids of the marks, and then set them not to be displayed.  For example:

                    #dnn_ctr913_Feedback_plEmail_imgHelp{display:none;}

Your Feedback module will have a different id, which you can find from the page source or by using the techniques outlined in the tutorial.

You can spread out the text boxes vertically by applying a style to the SubHead class.  To keep it to the Feedback module, use the header and footer module settings to wrap the module in a div and specialize the CSS to SubHead for that div's class (one that you create).

I got rid of the question marks and the alt text. However, I so not understand how to do the following............

You can spread out the text boxes vertically by applying a style to the SubHead class. To keep it to the Feedback module, use the header and footer module settings to wrap the module in a div and specialize the CSS to SubHead for that div's class (one that you create).

I am using Visual Studio and I found a Settings.ascx file. Do I put a div tag around the whole table like this.......


Then add the following in the style sheet located in host>Site>Style sheet editor?

#contactUsForm .SubHead {margin-top:10px;}

Marion

I don't recommend doing this in the ascx file.  You want to add the div around the actual module instance.  So, on the page that contains the module open the Module Settings.  In the Advanced section you will see a Header and a Footer.  You can add something like this:

Header
< style >
.myFeedback SubHead{padding-bottom:30px;}

< div class="myFeedback" >

Footer

I tied following your directions and the code just shows up on the front  of the page before and after the form.  The header and footer areas in the feedback module  advanced settings area are not editors, just text boxes. I am running dnn 05.02.02

Marion

If you just copied and pasted my code, you probably didn't remove the spaces that I inserted so that the forum software wouldn't interpret as code. 

The header and footer are just text boxes, yes, but you put html text there.  If you are inserting tags and do it wrong, they won't be interpreted correctly.

In my Feedback module>advanced settings
I entered the following which got ride to the question marks and alt text.  I am still trying to make space between the Name, Subject amd Message labels and the previous form fields.  I have been experimenting with the Name label pulling information form the code revieled in the Firefox WebDevelpers Toolbar. Note the follwing...... It does not make a difference.  I have enclosed a screen shot for your viewing.  Please advise.

Header

(NOTE: code is in the attachement)





In the screen shot image, you will note the Email Field and the Name field show a default entry.  I want to remove those.  Please tell me how to do this.  (They do not show up in IE, only in Firefox)

Thanks,
Marion

If you use something like the SubHead coding that I showed in an earlier message, you will be able to create some vertical spacing between the elements.

I believe that pre-filling some of the boxes is related to being logged in or not and should not depend on the browser.  Try logging out and see what you get.

Thanks!  Now it is just perfect.  http://mailhandling.com.dnnmax.com/...actUs.aspx

Marion

Can you use different feedback forms on the same site? when I add a new feedback form i seem to get the results from another form on the contact us page which i don't want. How can I add different feedback forms to the same site on different pages?

The Feedback module isn't designed to have separate sets of feedback. You'd have to use another form if you want to do something like that.

You could, though, use Dynamic Forms or Form Master or even the Form and List module to create separate forms and keep the feedback inputs separate. Then you could use the Report Module for reporting and/or posting feedback results. You

Hi All,

Can any body help me plz i am working on DotNetNukes 5.0(DNN)CMS.
I am working on server,i hav added a new inbuilt feedback module in a page.It has Name,Email,Subject,Message that is predefined.

I want to add Purpose (with a dropdown list),City (Textbox),Company Name (Textbox),Mobile No(TextBox),WebSite(TextBox).

Please help me for the same with some setting to be follower rather then Code .

Thanks in Advance.

See my answer to your other question.

I have been unsuccessfully trying to get the feedback module to send to multiple email addresses based on the category selected. Sending to one address is not a problem but when I add two email addresses as the value it will not send. I have tried separating the addresses with commas and semicolons.

Any idea if this is even possible? According to the release notes it can be done but does not specify if it can be done based on category selection.

Thanks,
Brian

The answers to the question you asked over on the DotNetNuke forums seem correct.