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Subject: Picture size limits
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Doug
Nuker
Nuker
Posts:11

09 Feb 2010 3:29 AM  
I'm lost -

I've just changed host and a few thing that used to work don't, plus I can't display anything but small pictures.

CAPTCHA - no longer displays - just get an "x" in the display box. I tried removing and adding it back in - same problem.

I uploaded a pic of 608kb - no problems with the upload but if I try and display it I get a "x" in the display box.

Is there a limit somewhere ?

thanks
Joseph Craig
DNN Creative Staff
Nuke Master V
Nuke Master V
Posts:5345


09 Feb 2010 6:06 AM  
The little red x's generally mean that the link to the image is broken.  My guess is that you have a link that isn't relative, but is absolute and it points to your old host.  If you right-click on the box, you can copy the link to the image.  Paste it into Notepad and you can see the entire link.  You should then see what is wrong. 

Note that you'll want to use relative links (without the http://domainname.com) to avoid things like this.

Joe Craig
DNN Creative Support
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Doug
Nuker
Nuker
Posts:11

09 Feb 2010 12:19 PM  
Morning,
Thanks for the suggestion - a little different to this. This is a simple senario
I add a text/html module
Edit the module
click the insert/edit image
This brings up the image gallery.
Browse the local compute - I have 2 images here. a small 20kb, and a larger 600kb.
select and upload the 20kb image - no problems displays in the gallery and can be added to the page.
select and upload the 600kb image - uploads without error, display in the gallery as an "x" ( correct filename and size etc), appears to asdd to the page without error but is an "x"

If you view the link to the image it is correct. (same as the smaller image)
I brought the image back from the web site using filezilla and saved it on a local disk - displays fine - so no image corruption.
Doug
Nuker
Nuker
Posts:11

09 Feb 2010 12:59 PM  
A little more data:
all pic are uploaded from the same place etc. all display locally, no errors when uploading

file size 565kb OK
file size 586kb - does not display in the image gallery, but when added to the page is fine
file size 607 displays as an "x" in the image gallery and when added to a page.

??

thanks
Joseph Craig
DNN Creative Staff
Nuke Master V
Nuke Master V
Posts:5345


09 Feb 2010 4:13 PM  
Do you have a URL?

Joe Craig
DNN Creative Support
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Doug
Nuker
Nuker
Posts:11

09 Feb 2010 4:25 PM  
mwsa.net.au
brand new site that has a few blank pages
I've added the photo to the front page

Joseph Craig
DNN Creative Staff
Nuke Master V
Nuke Master V
Posts:5345


09 Feb 2010 5:13 PM  
I see both pictures: the hat and the team.

One comment: those pictures are HUGE! The image from the picture gallery is, by comparison, much smaller. The standard resolution for images on a website is 72 dpi. You might want to resize those files.

Joe Craig
DNN Creative Support
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Doug
Nuker
Nuker
Posts:11

09 Feb 2010 5:37 PM  
I've used 3 different web connections and in each case I get an "x" for the cap, see the 2 player pic, and the image gallery snapshot.

Thanks
Doug

Joseph Craig
DNN Creative Staff
Nuke Master V
Nuke Master V
Posts:5345


09 Feb 2010 9:38 PM  
Is it possible that your viewing Internet connection limits the total size of the page that is delivered?

Joe Craig
DNN Creative Support
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Doug
Nuker
Nuker
Posts:11

10 Feb 2010 5:01 PM  
Morning,
Not that I can see - I tried from 3 different connections, each a different ISP, each on a different PC - and all had the same result.
Another problem that may be related.
All this happened when i changed hosts.
I have a website .net.au which I moved to a localhost then from my old host, I then move the localhost to .net.au on my new host did some work and testing on the .net.au site then moved it back to my localhost and then to the new host .com.au site. The only change I made was to add an alias and change the SQL connection string.

On the site I have a newsletter which uses the announcement module. The "read more" displays a PDF newsletter.
On the .net.au site the PDF displays happily, on the .com.au site you get a blank page.

the .com.au URL is http://tallships.com.au/Newsletters/tabid/58/Default.aspx
the .net.au URL is http://tallships.net.au/Newsletters/tabid/58/Default.aspx

any ideas ?

thanks
Doug
Joseph Craig
DNN Creative Staff
Nuke Master V
Nuke Master V
Posts:5345


10 Feb 2010 8:41 PM  
That one is a little bit easier.  When you moved the site and uploaded the pdf files to the new site, the "file tickets" change.

You'll need to go in and edit the links to correct the URLs.

Joe Craig
DNN Creative Support
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Doug
Nuker
Nuker
Posts:11

10 Feb 2010 8:51 PM  

That's what I suspected - so i went in and editted the link - no change. So I added a new item, with a newly uploaded PF - still no luck.
Same problem if I just add a text/html module and link a file.

on this page http://tallships.com.au/Newsletters/tabid/58/Default.aspx
News should be a link to a pdf file from a text module, tester "read more" points to the same pdf file.

thanks
Joseph Craig
DNN Creative Staff
Nuke Master V
Nuke Master V
Posts:5345


10 Feb 2010 8:54 PM  
How did you edit the link?  Did you use the choice to select a file on your site?

Joe Craig
DNN Creative Support
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Doug
Nuker
Nuker
Posts:11

10 Feb 2010 8:57 PM  
Yes - even t4ried loading a new copy of the pdf - same result

thanks
Lee Sykes
DNN Creative Staff
Nuke Master V
Nuke Master V
Posts:5302


11 Feb 2010 10:49 AM  
Can you check to make sure the file has correctly uploaded to your site by using the full URL to the doc?

If this works, then perhaps try re-indexing the content in the File Manager, click on Synchronize and tick recursive.

Lee Sykes
Site Administrator
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Joseph Craig
DNN Creative Staff
Nuke Master V
Nuke Master V
Posts:5345


11 Feb 2010 12:16 PM  
Doug sent me login credentials for the site, and the file is there.  I can download it from File Manager.

As best as I can tell, there might be something wrong with the way that DotNetNuke is generating URLs from LinkClick, and I think that this might have something to do with a bad siteurls.config file.  Since this works on his original site, and doesn't work on this site, and the LinkClick targets that the new site generates, it's something like that ... or at least I hope so.

Joe Craig
DNN Creative Support
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Doug
Nuker
Nuker
Posts:11

11 Feb 2010 2:35 PM  
Morning,
I can display the PDF file if I uses the files acual URL.
I tried Lee's suggestion of "Synchronize" - no change
I copied the siteurls.config from the working site to the .com.au site ( there are copies wwwroot and .config both the same and both replaced)- no change

Any other suggestions ?

thanks
Doug
Doug
Nuker
Nuker
Posts:11

11 Feb 2010 3:06 PM  
More info

I changed the link type to URL - pointing to the same file on the site - and it works fine
It all appears to be around displaying "files"

?
Doug
Doug
Nuker
Nuker
Posts:11

11 Feb 2010 7:07 PM  
I gave up - I changed all the link types to URL, pointed them at the same pdf files and it all works.

Doug
Lee Sykes
DNN Creative Staff
Nuke Master V
Nuke Master V
Posts:5302


12 Feb 2010 3:24 AM  
Well glad you have found a workaround, but I'm still unsure what the actual cause of the problem is, it could be worth further investigation if you have spare time in the future.

Lee Sykes
Site Administrator
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Forums > DotNetNuke® > DotNetNuke® Questions > Picture size limits



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