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Subject: not been able to download videos
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sharad
Nuke Active Member
Nuke Active Member
Posts:30
02 Jul 2009 4:15 AM  
My subscription not expired, and recently I tried to download videos. Instead it is asking for user login information. Please check.

Regards

sharad
Lee Sykes
DNN Creative Staff
Nuke Master V
Nuke Master V
Posts:5302
02 Jul 2009 4:34 AM  
Hello,

This account does not appear as though it has had subscription access.

Please can you contact me direct via email for subscription enquries as I may miss enquiries placed in the forum.

Please email me your PayPal receipt and I can then look into the problem further, billing@dnncreative.com

Thanks,
Lee Sykes
Site Administrator
Subscribe to the website : DotNetNuke Video Tutorials : The Skinning Toolkit : DotNetNuke Podcasts

Twitter: www.twitter.com/leesykes

Lee Sykes's Facebook Profile
Lee Sykes
DNN Creative Staff
Nuke Master V
Nuke Master V
Posts:5302
03 Jul 2009 12:22 PM  

Hello,

 

Thanks for sending your info, I have checked your  details and the username with subscriber access is fss

 
Lee Sykes
Site Administrator
Subscribe to the website : DotNetNuke Video Tutorials : The Skinning Toolkit : DotNetNuke Podcasts

Twitter: www.twitter.com/leesykes

Lee Sykes's Facebook Profile
sharad
Nuke Active Member
Nuke Active Member
Posts:30
05 Jul 2009 4:06 AM  
Sorry I could not get. Or what do you mean by "subscriber access is fss
" ?

Regards
SK
Lee Sykes
DNN Creative Staff
Nuke Master V
Nuke Master V
Posts:5302
05 Jul 2009 1:59 PM  
You created a username: fss when you paid for the subscription, you can see the username on your invoice id.

I checked the username and it has full subscriber access. You need to login with the username fss.
Lee Sykes
Site Administrator
Subscribe to the website : DotNetNuke Video Tutorials : The Skinning Toolkit : DotNetNuke Podcasts

Twitter: www.twitter.com/leesykes

Lee Sykes's Facebook Profile
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Forums > Users Lounge > Membership > not been able to download videos


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