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Subject: can't access admin menu
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mediavox
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Nuker
Nuker
Posts:18

12 Jul 2009 5:17 PM  
Hi Guys,
this is my pb:
i created a new skin and container and installed them using site wizard. I can log to the site, but, i can't access the admin and host submenu, so, i can't use anything like the sitewizard again, or, the portals or anything else to go back to the old site. I'm really lost, please help!
Joseph Craig
DNN Creative Staff
Nuke Master V
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Posts:5354


13 Jul 2009 6:54 AM  
I assume that there is something wrong in your skin. But, I'm guess that you know that, too. I'd suggest comparing your skin with some that are known to work. In particular, look at the implementation of the control panel and the navigation.

Joe Craig
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mediavox
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Nuker
Nuker
Posts:18

13 Jul 2009 7:18 AM  
yeahh, i added a [MENU] token in the top of my site, so now, i can access easily the admin and Host pages, but i can't add links. It seems they are automatically added with the [MENU] token, but i would like add some links. It is possible with this token? the [LINKS] token add automaticcaly links to (excepts admin and host).
Lee Sykes
DNN Creative Staff
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13 Jul 2009 11:17 AM  
When you first create a skin, I suggest you only apply the skin to a single page rather than the entire portal, this way if something goes wrong you can still access the pages in the rest of your portal and fix any problems.

When you say add links, could you expand on what you mean by this?

Thanks,

Lee Sykes
Site Administrator
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mediavox
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Nuker
Nuker
Posts:18

13 Jul 2009 9:10 PM  
Hi Lee, thanks to answered.
I was giving you more details about what i try to do when i found a simple solution.
What i wanted, is a menu with some links to some pages of my website and i didn't want to have all links included automatically in the menu, but i think, i will just have to uncheck "Include In Menu? " when i'll create the pages i don't want in the menu.
Joseph Craig
DNN Creative Staff
Nuke Master V
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14 Jul 2009 5:49 AM  
The Snapsis menu will allow you to explicitly select the pages to be included.  But, you have to do that in the skin file.

Joe Craig
DNN Creative Support
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mediavox
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Nuker
Nuker
Posts:18

14 Jul 2009 6:50 AM  
ho... ok, so i'm lost again. Could you explain more? Do i have some specific to do in the skin file? i have never code in asp or .net, my skin and container are fulll XHTML/CSS
Joseph Craig
DNN Creative Staff
Nuke Master V
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14 Jul 2009 7:56 AM  
I would recommend that you use the approach of checking and unchecking the "Include in Menu" box to include pages in the navigation.

If you were to go the Snapsis Menu route, you can specify pages to use directly in the skin's ascx file. I don't necessarily recommend this if you do not have the experience to work with such files.

Joe Craig
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mediavox
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Nuker
Nuker
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14 Jul 2009 8:07 AM  
ok thanks!!
sellstuffsteve
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03 Dec 2009 9:45 PM  
I think I have a similar situation but I am still using the original Community skin. That is becuase I can not get to the Site Setting page.

When I go to Admin > Site Settings I get a totally blank module.

Any thoughts what I can do?
Joseph Craig
DNN Creative Staff
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04 Dec 2009 8:21 AM  
Which version of DotNetNuke are you using?

Is this a new install, or is this something that just started happening?

Joe Craig
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sellstuffsteve
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04 Dec 2009 9:54 AM  
Thanks for asking. It is the new Community Edition 05.01.00 (773) It is a new install. I never did anything with this as the Host until yesterday except I added portals to the host and they work fine. No skin added to the host acct yet

I log in as Host - go to http://www.stephenesands.com/Admin/SiteSettings.aspx and nothing is there.

Any thoughts?
Joseph Craig
DNN Creative Staff
Nuke Master V
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04 Dec 2009 7:22 PM  
Since this is a new installation, you could delete it and install the current version (5.2). 

If you don't want to reinstall, then upgrade to 5.2 and see if that helps.

Joe Craig
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sellstuffsteve
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09 Dec 2009 10:01 AM  
I am concerned about deleting and reinstalling 5.2 as I have other portals under this account. (Would it bother them?)

But I did upgrade and nothing changed. Yje other portals work fine it just seems to be on the main one that I can't see that page.

By going into Admin > Pages and clicking to Edit the Site Setting (Page Settings ) I can see setting for the page. Is there something there that might be causing the problem? Everything looks fine but it still does not show. As you can imagine, I can't change the skin or even add a logo.

Thoughts?
Joseph Craig
DNN Creative Staff
Nuke Master V
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09 Dec 2009 7:12 PM  
There was a problem with one version -- maybe it was 5.0 -- that set the SSL settings incorrectly, and this made the host and admin pages inaccessible.

If you can login as host at another of the portals for this installation, then go to the Host SQL page and execute this:

select * from tabs

Look at the host and admin tabs for the portal in question.  If they are marked IsSecure, then you will want to set them to not IsSecure.  Do this with the SQL:

update tabs set IsSecure= false where PortalId=0   (assuming that this is Portal 0)

If you are using SSL for some pages, it may be necessar to reset it for those pages.

Disclaimer -- I think that this is the way to do it and I'm reconstructing from memory.   If that doesn't work, let me know and I'll try to dig a bit deeper.

Joe Craig
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sellstuffsteve
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16 Dec 2009 3:33 PM  
We tried this and it seemed that the settings were correct. But there is no change. Now I found that on other portals in that account other things are happening strangely.

If I go to Host > Host Settings OR any other dropdowns...nothing shows up. Admin is the same way.

Thoughts
Stephen
Lee Sykes
DNN Creative Staff
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17 Dec 2009 2:04 AM  
Can I just check:

In the admin control panel - do you have edit mode selected rather than layout or view mode?

Lee Sykes
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sellstuffsteve
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17 Dec 2009 8:20 AM  
That was a good question. I have done that before too. BUT no I was in Edit. thanks
Lee Sykes
DNN Creative Staff
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17 Dec 2009 10:29 AM  
Thanks for the link, I have fixed it.

On the admin / site settings page there wasn't any modules.

I looked in the admin / recycle bin and discovered the site settings module was in the bin - I restored the module to the admin / site settings page and now everything is working ok.

Have a look in the recycle bin if modules have "disappeared"

Thanks,

Lee Sykes
Site Administrator
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sellstuffsteve
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17 Dec 2009 11:10 AM  
Well, that is embarrassing! :>) Thanks for your help. In the process we learned lots about the site too.
thanks, Stephen
Joseph Craig
DNN Creative Staff
Nuke Master V
Nuke Master V
Posts:5354


17 Dec 2009 12:37 PM  
With the transition to making the host and admin pages more like "normal" pages, it is now much easier to damage things ...

Joe Craig
DNN Creative Support
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